Tour Guide

Tour Guides are responsible for positive guest interactions while serving guests in a professional, friendly, efficient manner and play an integral role in ensuring our customers have exceptional experiences. At all times, Tour Guides are expected to be attentive to guests’ needs, making them feel welcome, comfortable, important and relaxed. Tour Guides embrace their role. They know their demeanor, attitude and actions play a large part in creating a pleasant atmosphere and guest experience.

This is a 1099 position. Pay rate is a flat fee of $50 per tour, which must be invoiced for payment. There is no withholding of taxes from payment and no conferral of employee status with this position.

Responsibilities

  • Conduct winery tours and curated wine tastings
  • Have an expert understanding of District Winery wines, history, and operations
  • Pour wines for tasting
  • Serve the needs of multiple guests at the same time
  • Maintain service pace by removing glassware and being alert to patron spills or other special needs
  • Encourage and facilitate wine sales in collaboration with staff
  • Abide by sanitation, health and company guidelines concerning safety, cleanliness, and alcoholic beverages
  • Address guest concerns promptly, politely and positively
  • Adhere to grooming, conduct, and uniform standards
  • Maintain a clean work by removing trash, cleaning counters
  • Execute opening and closing procedures as directed

Skill Requirements

  • Excellent communication and interpersonal skills
  • Prior customer service or tour guide experience preferred
  • Food and wine knowledge preferred
  • Adaptability and ability to think on your feet
  • Ability to work quickly and with great accuracy and attention to detail
  • Strong work ethic
  • Collaboration and dedication to team goals required
  • Strong troubleshooting skills
  • Strong desire to interact with customers in a service setting
  • Highly organized and systematic in work
  • Ability to stand for prolonged periods of time
  • Ability to bend, stoop and lift at least 25-50 pounds
  • Proficient in English
  • Flexibility and adaptability

How to Apply: Please send your resume to [email protected]