Tasting Bar Sales Associate

Tasting Bar Sales Associates are responsible for positive guest interactions while serving guests in a professional, friendly, efficient manner and play an integral role in ensuring our customers have exceptional experiences. At all times, Tasting Bar Sales Associates are expected to be attentive to guests’ needs, making them feel welcome, comfortable, important and relaxed. Tasting Bar Sales Associates embrace their role. They know their demeanor, attitude and actions play a large part in creating a pleasant atmosphere and guest experience.

Tasting Bar Sales Associates work in close collaboration with colleagues and must adhere to established health and safety standards. They also maintain the cleanliness, presentation and ambiance of the Tasting Bar which is an integral part of the guests’ experience.

Responsibilities

  • Assist guests in selecting wines by presenting menu, making recommendations, explaining specials, identifying appropriate wines and answering questions
  • Have an expert understanding of District Winery wines, history, and operations
  • Place wine orders using POS system
  • Pour wines for tasting
  • Assist guests with retail (to-go) wine purchases
  • Restock and replenish Tasting Bar inventory and supplies, including wine, glassware and packaging supplies
  • Serve the needs of multiple guests at the same time
  • Maintain service pace by removing glassware and being alert to patron spills or other special needs
  • Control flow of service to guests and monitor guests’ alcohol consumption
  • Work off-site tasting events in and around the DC metro area
  • Abide by sanitation, health and company guidelines concerning safety, cleanliness, and alcoholic beverages
  • Address guest concerns promptly, politely and positively
  • Issue bill and collect payment from guest
  • Handle cash and be responsible for accurately opening and closing the cash drawer
  • Contribute to Tasting Bar growth by up-selling and creating goodwill with guests
  • Attend meetings and trainings as requested
  • Assist with training of new staff
  • Adhere to grooming, conduct, and uniform standards
  • Maintain a clean work by removing trash, cleaning counters
  • Polish glassware and prepare for the next shift
  • Execute opening and closing procedures as directed
  • Other duties as required

Skill Requirements

  • Excellent communication and interpersonal skills
  • Prior customer service or server experience preferred
  • Knowledge of Aloha POS preferred
  • Food and wine knowledge preferred
  • Adaptability and ability to think on your feet
  • Ability to work quickly and with great accuracy and attention to detail
  • Strong work ethic
  • Collaboration and dedication to team goals required
  • Strong troubleshooting skills
  • Strong desire to interact with customers in a service setting
  • Highly organized and systematic in work
  • Ability to stand for prolonged periods of time
  • Ability to bend, stoop and lift at least 25-50 pounds
  • Proficient in English

How to Apply: Please send your resume to [email protected]