Event Servers/Bartenders

Event Servers/Bartenders are responsible for positive guest interactions while serving guests in a professional, friendly, efficient manner and play an integral role in ensuring our customers have exceptional experiences. At all times, event staff are expected to be attentive to guests’ needs, making them feel welcome, comfortable, important and relaxed. Staff embrace their role. They know their demeanor, attitude and actions play a large part in creating a pleasant atmosphere and guest experience.

Event Staff work in close collaboration with colleagues and kitchen staff and must adhere to established health and safety standards. They also maintain the cleanliness, presentation and ambiance of the restaurant which is an integral part of the guests’ experience.

Responsibilities

  • Set up, move, flip, and break down tables, chairs, bars and other event items in accordance with event floorplans to ready the space before, during and after each event. Assist with post-event cleanup, including furniture breakdown, garbage removal, and other closing list tasks
  • Assist guests in selecting food by presenting menu (if plated) or offering preselected items, identifying and explaining event wines, and answering food preparation questions
  • Assist guests in beverage selections, making recommendations, explaining tasting profiles, and answering questions
  • Have an expert understanding of the event wines
  • Mix beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
  • Prepare garnishes
  • Restock and replenish bar inventory and supplies
  • Serve the needs of multiple guests at the same time
  • Maintain and organize bar areas by removing glassware and being alert to patron spills or other special needs
  • Have an expert understanding of the event’s offerings, ingredients, preparation techniques and available substitutions
  • Identify special dietary needs and allergies and communicate to captains & expo
  • Serve the needs of multiple guests and assigned tables simultaneously and assist other team members with their duties as well, if needed
  • Abide by sanitation, health and company guidelines concerning safety, cleanliness, safe food handling and alcoholic beverages
  • Observe and adhere to proper serving etiquette and techniques for the events team
  • Maintain service pace by removing or delivering courses as completed, replenishing utensils (if necessary), refilling water & wine glasses, and being alert to patron spills or other special needs
  • Address guest concerns promptly, politely and positively and alert captains and management team of any/all issues
  • Attend meetings and trainings as requested by management, including pre-shift meetings
  • Assist with training of new staff
  • Adhere to cleaning, sanitizing, grooming, conduct and uniform standards
  • Prepare event space by setting up tables,chairs, bars, shelving and other collateral, setting tables, candles, napkins, service plates, glassware and utensils
  • Fold napkins & polish eventware, set up stations, and prepare for the next shift
  • Execute opening and closing procedures as directed
  • Be comfortable with extreme weather during service
  • Other duties as required
  • Cross-training in other areas of business as required

Skill Requirements

  • Excellent communication and interpersonal skills
  • Prior customer service or server experience preferred
  • Knowledge of Aloha POS preferred
  • Food and wine knowledge preferred
  • Adaptability and ability to think on your feet
  • Ability to work quickly and with great accuracy and attention to detail
  • Strong work ethic
  • Collaboration and dedication to team goals required
  • Strong troubleshooting skills
  • Strong desire to interact with customers in a service setting
  • Highly organized and systematic in work
  • Ability to stand for prolonged periods of time
  • Ability to bend, stoop and lift at least 25-50 pounds
  • Proficient in English
  • Flexibility and adaptability

How to Apply: Please send your resume to [email protected]